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Participant Terms

1. Introduction

These Participant Terms (“Terms”) govern your use of the Foxgrove Truffle Season website and participation in our guided activities. By accessing this site or joining an event, you agree to these Terms in full. Please read them carefully before booking.

2. Provider Information

Foxgrove Truffle Season 6 Bell Street, Ludlow, Shropshire SY8 1AQ, England Phone: 441 379 864 203 Email: [email protected]

3. Eligibility

Participants must be at least 16 years old or accompanied by a parent or guardian. You must be physically able to walk the selected route and disclose any relevant medical conditions in advance.

4. Bookings and Payment

All bookings are provisional until confirmed in writing. Payment details will be provided securely by email. We reserve the right to adjust or cancel sessions due to weather, access restrictions, or safety concerns. If we cancel, a full refund or reschedule option will be offered.

5. Participant Conduct

  • Follow guide instructions at all times.
  • Do not dig, remove, or disturb vegetation unless directed.
  • Respect private property and wildlife habitats.
  • No littering, smoking, or uncontrolled animals are allowed on routes.

6. Liability

We maintain public liability insurance suitable for guided outdoor activities. However, participation is at your own risk. Foxgrove Truffle Season is not responsible for personal items lost or damaged during events unless negligence is proven.

7. Safety

Safety briefings are mandatory. Proper footwear and weather-appropriate clothing are required. In case of severe weather, the guide may alter or shorten the route. Medical emergencies will be handled according to UK first-aid standards and emergency service protocols.

8. Intellectual Property

All text, images, and educational materials on this website are the property of Foxgrove Truffle Season. You may print or download single copies for personal use only. No part may be reproduced or distributed without written permission.

9. Data Protection

Personal information provided for bookings will be processed in line with our Privacy Details and UK GDPR requirements.

10. Website Use

You agree not to misuse the website, attempt unauthorised access, or interfere with its operation. Links to external sites are provided for reference; we are not responsible for their content.

11. Cancellation by Participant

If you cancel a confirmed booking:

  • More than 14 days before the event: full refund.
  • Within 14 days: 50% refund.
  • Within 48 hours: no refund, but rescheduling may be offered at our discretion.

12. Force Majeure

We are not liable for delays or cancellations caused by circumstances beyond our control, including natural disasters, government restrictions, or illness outbreaks.

13. Complaints

We aim to resolve all issues quickly and fairly. Please raise concerns with your guide on site or contact us afterward at [email protected].

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be handled by the courts of England.

15. Contact Information

Foxgrove Truffle Season 6 Bell Street, Ludlow, Shropshire SY8 1AQ, England Tel: 441 379 864 203 Email: [email protected]

Last updated: 10 October 2025.